FAQs

Are the vehicles on the platform real and trustworthy?

All vehicles come from verified channels and undergo professional reconditioning and full inspection. EZCARS provides escrow trade and a refund if the car does not match the inspection report.

Can overseas buyers pay? Which currencies are supported?

Yes. EZCARS supports online settlement in CNY, USD and other major currencies, with international payment channels. The whole transaction is supervised by a third-party escrow.

How long does delivery take from order to handover?

For in-stock vehicles, EZCARS can complete customs clearance, logistics, and delivery in as fast as 15 days, depending on destination and shipping solution.

Can you help with export customs clearance?

Yes. EZCARS offers a one-stop export service covering export inspection, customs documentation, cross-border logistics, and destination clearance guidance.

Do you support installment purchase?

Yes. A 30% down payment locks the car, and the remaining amount can be paid in flexible installments, also available for overseas buyers.

How does EZCARS escrow trade protect my purchase?

EZCARS uses a secure escrow trade system for used car exports. You pay a 30% down payment, and the remaining balance is held in escrow until delivery. Once you confirm the vehicle matches the inspection report, funds are released to the seller. If the car doesn't match, you get a full refund. This ensures a safe transaction, with 15-day delivery to 30+ global markets.